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All items are subject to a handling period of 1 to 3 business days before they are dispatched. During this period, all items are check manually for quality, defects or damages, accessories, freebies before packing and distributed to dispatch facility. Customers will get an automated notification via email or SMS if the order package has been shipped with tracking number to monitor the parcel during transit.
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Most orders will be delivered within 10 to15 business days but sometimes there can be a 3 to 4 weeks delivery due to delays of different circumstances especially during peak season. Please take note that peak season may affect the order processing and delivery time which usually will take longer than usual.
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For order concern, please contact us at support@xandreapremium.com or fill out our contact form here.
Metal material: | Gold vermiel. Real 14k Gold-PVD-Coating over 92.5 sterling silver. 10x better quality than standard gold plating. |
Stone: | Topaz |
Skin sensitivity: | Hypoallergenic. Best for sensitive skin and all skin types. Free from lead, nickel and cadmium. |
Resistant: | Non-Tarnish, Resistant to corrosion from rain and sweat. |
Weight: | 2.7g |
Optimum: | Store in clean and dry storage. Use cloth cleaner wipes. |
Minimum: | Simply clean it with white toothpaste to restore its shine. |
AVOID: | From chemicals and humid area. |
Why buy from us
✦ hypoallergenic & non-tarnish
✦ ethical and eco-friendly
✦ sold with fair pricing
✦ premium-grade materials
✦ not a cheap typical of jewelry